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Theories of Interpersonal Communication
Chapter Objectives & Outline
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After this chapter, students should be able to:
- Describe key aspects of face (positive, negative, FTAs, face negotiation) and discuss how different politeness strategies help manage face
- Explain two theories of relational development (URT, SPT) and discuss the similarities and differences between them
- List two fronts (internal/external) and three dialectical tensions that play across these fronts
- Give the process by which people make rules to protect their boundaries
- Apply different relational theories to interpret real personal relationships
Introduction to Interpersonal Communication
How Can I Look Good to Them?
Face management theory
Politeness theory
How Can I Have Better Relationships?
Knapp's staircase model of relationships
Uncertainty reduction theory
Social penetration theory
Relational dialectics theory
Communication boundary management theory
Is Communication Always Positive in a Relationship?
Summary
Discussion questions
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