1 .		Words are symbols with meanings. [Hint]  True  False
2 .		Words are culture-bound and context-bound. [Hint]  True  False
3 .		Words reflect concrete meanings only. [Hint]  True  False
4 .		Words have denotative and connotative meanings. [Hint]  True  False
5 .		A word is abstract if we can experience it with one of our senses. [Hint]  True  False
6 .		Our use of language is mostly involuntary. [Hint]  True  False
7 .		Bypassing occurs when the speaker's and receiver's meanings do not correspond. [Hint]  True  False
8 .		Connotative meaning is like dictionary meaning. [Hint]  True  False
9 .		E-mail etiquette refers mainly to the rules of polite online conversation. [Hint]  True  False
10 .		An effective way to avoid gender bias in language is to avoid using masculine "generic" pronouns. [Hint]  True  False
11 .		Pointing out a person's physical, mental, or learning ability in verbal conversation helps you establish quick report with that person. [Hint]  True  False
12 .		Most people appreciate being told how to solve their problems. [Hint]  True  False
13 .		Empathy refers to an ability to approximate the feelings of another person. [Hint]  True  False
14 .		Using language that is too simplistic can create defensiveness. [Hint]  True  False
15 .		Co-cultures are culture groups within a larger culture. [Hint]  True  False