1 .		Managers spend almost 80 percent of their day communicating orally with others. [Hint]  True  False
2 .		Once a relationship enters the de-intensification stage, it cannot be repaired. [Hint]  True  False
3 .		During the individualization stage, both partners no longer turn to each other for confirmation of their self-concepts. [Hint]  True  False
4 .		Conflict is normal and expected in healthy relationships. [Hint]  True  False
5 .		In a complementary relationship, one partner willingly cedes power to the other. [Hint]  True  False
6 .		Assertive and aggressive communication are basically the same thing. [Hint]  True  False
7 .		A placating response to confrontation tries to avoid conflict at all costs. [Hint]  True  False
8 .		The best way to "own" your statements is to carefully use "you" language. [Hint]  True  False
9 .		In the 1980s, the New York Supreme Court defined family as "related by blood or law." [Hint]  True  False
10 .		Most conflict is goal-driven. [Hint]  True  False
11 .		The hallmark of destructive conflict is a lack of flexibility in responding to others. [Hint]  True  False
12 .		Anger is the predominant emotion generated by conflict. [Hint]  True  False
13 .		Self-talk is inappropriate in conflict because it does not include the perspective of the other person. [Hint]  True  False
14 .		Nonverbal immediacy cues increase when a relationship is in de-escalation. [Hint]  True  False
15 .		Destructive conflict is characterized by a lack of listening. [Hint]  True  False