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Ashland Inc. News Conference

(Clip for Chapters 4, 9, and 12)

This news conference shows Ashland CEO John Hall's efforts to defuse an oil-spill crisis through open communication and, when appropriate, acceptance of responsibility. The video complements
  • "The News Media" (pages 107-109) in "Chapter 4: The Publics in Public Relations"
  • "News Conferences" (pages 277-279) in "Chapter 9: Communication: The Tactics of Public Relations"
  • "Step Three: Response" (pages 406-407) in "Chapter 12: Crisis Communications"
View: Ashland Inc. News Conference

Running Time: 13 minutes
Courtesy of Ashland Inc.



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