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Select Chapter Table of Contents Chapter 1: Small Groups: Power, Definition, and Attraction Chapter 2: Groups as Systems of Interaction Chapter 3: Norms, Rules, Cohesiveness, and Groupthink Chapter 4: Four Phases of Group Development: Forming, Storming,... Chapter 5: Diversity in Groups: The Strength of Different Perspectives Chapter 6: Verbal and Nonverbal Communication Chapter 7: Listening and Feedback: The Other Half of Communication Chapter 8: Group Evolution: Teams Chapter 9: Decision-Making and Problem-Solving Chapter 10: Creativity in the Small Group Process Chapter 11: Group Process and Presentation Techniques Chapter 12: Productive Conflict Management Chapter 13: Leadership in Small Groups Chapter 14: Observing and Evaluating a Small Group Chapter 15: Computer-Mediated Group Communication
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