Table of Contents
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Chapter 1: Small Groups: Power, Definition, and Attraction
Chapter 2: Groups as Systems of Interaction
Chapter 3: Norms, Rules, Cohesiveness, and Groupthink
Chapter 4: Four Phases of Group Development: Forming, Storming,...
Chapter 5: Diversity in Groups: The Strength of Different Perspectives
Chapter 6: Verbal and Nonverbal Communication
Chapter 7: Listening and Feedback: The Other Half of Communication
Chapter 8: Group Evolution: Teams
Chapter 9: Decision-Making and Problem-Solving
Chapter 10: Creativity in the Small Group Process
Chapter 11: Group Process and Presentation Techniques
Chapter 12: Productive Conflict Management
Chapter 13: Leadership in Small Groups
Chapter 14: Observing and Evaluating a Small Group
Chapter 15: Computer-Mediated Group Communication
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