After completing this chapter you will be able to:
- Understand groups as systems of interaction.
- Distinguish the four types of problem-solving groups.
- Provide a theory for small group communication.
- Explain a systems approach to small group communication.
- Comprehend the importance of system properties including wholeness, synergy, openness, transformation, interdependence, feedback, entropy, equifinality, and the environment.
- Explain complex systems, change, and learning.
- Apply the concepts of strange attractors, phase space, bifurcation points, and irreversibility.
- Introduce the five principles of small group communication.
