After completing this chapter you will be able to:
- Define diversity and its role in small groups.
- Understand the impact of stereotypes.
- Discuss the concept of communication contexts.
- Explain the role of language use on diversity.
- Elucidate the impact of nonverbal communication on diversity.
- Outline the impact of diversity on group commitment and consensus.
- Present the strength obtained through diversity.
- Suggest ways to make diverse groups work.
