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Chapter 14

Practice Test

Practice Test

This activity contains 13 questions.

	Post meeting reaction forms allow external constituencies to evaluate the work of a group.    True  False

	Observer feedback should provide only general, not specific, guidelines for groups.    True  False

	Content analysis is useful for analyzing the types of comments made in a group discussion.    True  False

	Systematic feedback is one of the keys to successful group processes.    True  False

	There are no mistakes, only opportunities, and little difference between ability and luck.    True  False

	A Likert scale is generally used for what type of measurement?   A post meeting reaction form scale An ethnographic interview scale A group member response scale The whale scale in fishbone diagram analysis

	The Barnlund-Haiman scale is useful for measuring:   the personal dynamism, credibility, and competence of the group's leader the decisions, solutions, and outcomes of the group the influences on procedure, creative and critical thinking, and interpersonal relations the adequacy of the group's analysis of the problem, proposed solution, and evaluation methodology

	What are some of the guidelines for observer feedback?   be careful to word the comments specifically and exactly, focusing in on the one or two key problem issues that need to be addressed be specific, focus on behaviors, accentuate the positive, make specific suggestions for improvement speak to the group as a whole, don't single any one member out, avoid eye contact, and be sure to leave the group with a written copy of your comments make only general comments to avoid hurting anyone's feelings, focus on perceptions rather than on behaviors, don't be afraid to be critical but be sure to say a few nice things at the end as well

	The Brilhart post meeting reaction questionnaire focuses on what set of characteristics?   the quality of the group's results, decisions, solutions, and products the group's creative and critical thinking, competence, and dynamism. the leadership behaviors, group member competence, verbal and nonverbal group communication, and overall general feelings of the group. the group's communication adequacy, climate, interpersonal relations, leadership, satisfaction, quality of product.

	Verbal interaction analysis traces   the number of times group members speak to each other the verbal content and type of comments made by each group member the utterances of group members that contribute to the decision made by the group the average length of the verbal turns taken by each of the group members

	What is the importance of observing and evaluating the small group process once the decision has been made and the problem solved? Why should a group review instead of just moving forward? What is to be gained?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	Why use paper rating scales and participant reaction forms instead of just having a group discussion reflecting on key issues? Why is the use of paper forms filled out individually likely to be more effective than an general oral group discussion?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	What can an analysis of the verbal interaction tell us? Discuss the importance of that verbal interaction analysis and its results can tell a group about their process.   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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