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Chapter 15

Practice Test

Practice Test

This activity contains 13 questions.

	Computer mediated communication (CMC) describes communication that takes place through video, audio, and text-based computer messaging systems.    True  False

	Electronic meeting systems are a type of CMC designed to facilitate group communication and decision-making processes.    True  False

	GSS facilitates decision making and problem solving in a group.    True  False

	Audio quality is of primary importance in audio conferencing and video image is the one important concern in videoconferencing.    True  False

	Lean communication media provide the greatest sense of social presence.    True  False

	Computer Mediated Communication, as described in this book, includes:   only the latest fast-streaming, multi-media clips that can provide real human-to-human communication through the computer rather than just information books on tape, music CDs, and DVD videos text-based, audio, and video messaging systems, "groupware," and electronic meeting systems word processing, interactive spreadsheet, and complex database systems

	Group Support Systems (GSS) are:   computer conferencing systems that automate and structure a group's communication, information processing, and decision-making tasks online, electronic support groups that are useful for people in 12-step programs, or for people with a particular disease or other condition, because they help people communicate through the internet with others who have a similar condition augmented communication systems such as speech-to-text translation software so that groups can generate a written record of their group discussion without having to take minutes computerized group scheduling software that helps coordinate group members' calendars, particularly useful for working groups

	What are some of the communication concerns to be considered in audio and videoconferencing?   vocal intelligibility, audio delays, audio clipping, video image size, smooth turn-taking, and visual-spatial relationships computer equipment failure, audio transmission link failure, video camera failure verbal flaming, obscene nonverbal gestures, gender identification participants who are late for the conference meeting time, participant inattention, participants speaking too loudly or acting inappropriately

	Social presence is best achieved through which communication medium?   a lean communication medium that allows the users the most freedom to create their own style of expression an asynchronous communication medium with the use of emoticons an amorphous communication medium that allows a creative group interaction to emerge a rich communication medium through which participants engage in multiple simultaneous communication

	How does one choose an effective medium for computer mediated communication?   experiment, staring with the leanest medium and polling members repeatedly until everyone is satisfied hire a computer consultant, have the group discuss needs with the consultant, receive bids from at least three different vendors, then choose the best system. do research on the internet and adopt an asynchronous, text-based system that provides the most efficient and best record-keeping of turn-taking events find the language demand-technology fit and match media richness to the communication function

	What is the importance of understanding the influential undercurrents of technology? Discuss how an understanding of these undercurrents can help participants develop more effective small group communication processes, decision-making procedures, and problem-solving techniques.   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	What is social presence and how can a group develop it no matter which computer mediated communication medium they use for their meeting processes?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	What should a group consider when choosing and using a communication medium in terms of the communication tasks, language demands, and communication functions they must take into account?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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