Chapter 18
After reading this chapter, you should be able to:
- Define I/O psychology and describe its five broad areas: human resources psychology, motivation of job performance, job satisfaction, teamwork, and leadership.
- Describe the personnel functions of human resource psychologists in the areas of job analysis, personnel selection, education and training, and performance appraisal.
- Explain what factors might contribute to motivation on the job and describe characteristics of jobs that might cause stress or unhappiness.
- Identify and distinguish between goal-setting, expectancy, and equity theories of motivation and job performance.
- Describe the three approaches to management and discuss their influence on motivation.
- Define a team and discuss the role of the team in companies.
- Compare and contrast the three phases of research on leadership: traits, behaviors, and situations. For each phase, discuss some of the relevant research related to each phase.
- Explain what constitutes effective leadership.
- List five factors that should be considered when thinking about the future of I/O psychology.
- Describe how human factors psychologists are involved in helping people and machines work together more efficiently.
- Discuss the different types of designs that have been used to enhance workplace safety.
- Name the multiple roles that psychologists play in the legal system, and provide a brief definition and example for each.
- Describe how sport psychology attempts to bring order to the study of athletic performance.
- State the relationship between arousal and athletic performance as it relates to athletic performance.
- Distinguish between arousal and anxiety, and describe some of the stress management techniques used to relieve anxiety and arousal while increasing athletic performance.
