1 .		Knowing that public relations originated as a response to public criticism of big business, what do you think are the most important steps a company should take when accused of marketing a defective product? Explain.   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.
2 .		During the hearings, cars were seen with bumper stickers saying, “Got Firestones? Worried?” Who may have distributed these bumper stickers, and why? Do you consider bumper stickers a form of mass media?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.