Objective
To apply a system of reading to studying from a textbook.

Step 1: Read the following passage, from the textbook Interpersonal Communication. Your instructor will tell you whether to write your answers in your book or to submit your answers online for electronic grading.

Mind Your Manners and Theirs

      The saying, "When in Rome, do as the Romans do," suggests that international travelers should adopt an other-oriented approach to the host country's manners and customs. After interviewing hundreds of international businesspeople, Roger Axtell offers the following tips on etiquette when visiting with people from other countries or traveling to international destinations. Realize, of course, that these observations are not true of all individuals. As in the United States, in many of these countries there are dozens of different cultural groups with their own sets of values and customs.

Austrians

• Are punctual
• Use a firm handshake (both men and women)
• Consider keeping their hands in their lap when dining to be impolite
• Are uncomfortable with first names until a friendship is established

English, Scots, Welsh

• Value punctuality
• Are accustomed to cooler room temperatures than Americans
• Call a Scot a Scotsman (or Scotswoman), not a Scotchman or Scottish

French

• Rarely use first names, even among colleagues
• Frequently shake hands, but their grip is less firm than most
• Usually eat their main meal of the day at midday
• Make decisions after much deliberation

Irish

• Are not overly conscientious about time and punctuality
• Do not typically give business gifts
• May regard refusing a drink or failing to buy a round as bad manners

Egyptians

• Like practicing Muslims, rest on Friday
• Regard friendship and trust as a prerequisite for business
• Usually hold social engagements late in the day

Zambians

• Often shake hands with the left supporting the right
• When dining, may ask for food; it is impolite not to
• Consider it improper to refuse food

Indians

• When greeting a woman, put palms together and bow slightly
• Regard the cow as a sacred animal
• Show great respect to elders

Japanese

• Exchange business cards before bowing or shaking hands
• Consider it impolite to have long or frequent eye-to-eye contact
• Rarely use first names
• Avoid the word no to preserve harmony

Thais

• Regard displays of either temper or affection in public as unacceptable
• Have a taboo against using your foot to point or showing your sole
• Don't like pats on the head

Brazilians

• Like long handshakes
• Like to touch arms, elbows, and backs
• When conversing, view interruption as enthusiasm
• Attach a sexual meaning to the OK hand signal

Mexicans

• Are not rigidly punctual
• Take their main meal at about 1 or 4 P.M.
• Refrain from using first names until they are invited to do so
• Consider hands in the pockets to be impolite.

—Beebe, Beebe, & Redmond, pp. 126–127

Step 2: Match the definitions listed below to the words listed in questions 1-10. (Refer to a dictionary if needed.) Your instructor will tell you whether to write your answers in your book or to submit your answers online for electronic grading. Then, return to Lab Activity 5 in your book to answer questions about the textbook passage.

manners on time something required beforehand something not allowed business associates used to peace; a condition of getting along careful thought and consideration hold back

Type the definitions exactly as they appear above.

		1. punctual:
		2. colleagues:
		3. deliberation:
		4. conscientious:
		5. prerequisite:
		6. harmony:
		7. taboo:
		8. refrain:
		9. accustomed:
		10. etiquette: