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Table of Contents
About the Book
How to Order a Copy
Research Companion
Job Search Companion
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Chapter 1: Communicating in the Workplace
Chapter 2: The Technical Writing Process Today
Chapter 3: Readers and Their Contexts of Use
Chapter 4: Working in Teams
Chapter 5: Ethics in the Technical Workplace
Chapter 6: Persuasion and Planning
Chapter 7: Researching and Managing Information
Chapter 8: Organizing and Drafting
Chapter 9: Using Plain and Persuasive Style
Chapter 10: Designing Documents and Interfaces
Chapter 11: Creating and Using Graphics
Chapter 12: Revising and Editing for Usability
Chapter 13: Using E-Mail and Instant Messaging
Chapter 14: Designing Websites
Chapter 15: Starting Your Career
Chapter 16: Preparing and Giving Presentations
Chapter 17: Letters and Memos
Chapter 18: Technical Definitions
Chapter 19: Technical Descriptions
Chapter 20: Instructions
Chapter 21: Proposals
Chapter 22: Activity Reports
Chapter 23: Analytical Reports
Appendix A: Grammar and Punctuation Guide
Appendix B: English as a Second Language Guide
Appendix C: Documentation Guide
Worksheet and Template Companion
Test Yourself
Chapter 1: Communicating in the Workplace
Chapter 2: The Technical Writing Process Today
Chapter 3: Readers and Their Contexts of Use
Chapter 4: Working in Teams
Chapter 5: Ethics in the Technical Workplace
Chapter 6: Persuasion and Planning
Chapter 7: Researching and Managing Information
Chapter 8: Organizing and Drafting
Chapter 9: Using Plain and Persuasive Style
Chapter 10: Designing Documents and Interfaces
Chapter 11: Creating and Using Graphics
Chapter 12: Revising and Editing for Usability
Chapter 13: Using E-Mail and Instant Messaging
Chapter 14: Designing Websites
Chapter 15: Starting Your Career
Chapter 16: Preparing and Giving Presentations
Chapter 17: Letters and Memos
Chapter 18: Technical Definitions
Chapter 19: Technical Descriptions
Chapter 20: Instructions
Chapter 21: Proposals
Chapter 22: Activity Reports
Chapter 23: Analytical Reports
Case Study of the Month
June 2008: Bombs Away
May 2008: The Accidental Insult
April 2008: The Future Boss
March 2008: In Another's Words
February 2008: Feedback and Defensiveness
January 2008: The Bizarre Question
December 2007: C'mon Old Buddy
November 2007: Lost in Translation
October 2007: Love Shack
September 2007: IM NT BNG ANYNG
August 2007: Just the Genomes, Ma'am
July 2007: Is It Borrowing, or Something More?
June 2007: The Grudge
May 2007: Nuclear Homework
April 2007: The Back Door
March 2007: Free to the Public
February 2007: The Football Pool
January 2007: This Company Is Bugging Me
Contact Professor Johnson-Sheehan
Instructor’s Companion
Request an Examination Copy
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