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Chapter 4: Working in Teams |
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Quality is more than a buzzword in today's technical workplace. As competition continues to heat up, many companies are promising higher and higher levels of quality. TQM and CQI are common methods for improving quality by paying attention to manufacturing processes. They were pioneered by W. Edwards Deming after World War II. Today, it would be difficult to find a high technology company that doesn't have a quality management program in place. Here are some Websites that offer more information on TQM and CQI.
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