Multiple Choice Quiz

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Chapter 1: Introduction to Technical Communication

This quiz reviews some of the topics in this chapter. For each question, select the button next to the answer you believe is correct. When you are done, click on Submit Answers for Grading in order to see how well you did.

This activity contains 10 questions.

Technical communication:

	A. Is user-centered.
	B. Is efficient.
	C. Comes in all shapes and sizes.
	D. Is part of most careers.
	E. All of the above

Usable information has value because it allows us to:

	A. Solve problems.
	B. Make money.
	C. Make decisions.
	D. A and C only
	E. A, B, and C

In order to translate data into usable information, we must:

	A. Sift through it and figure out what it means and how it applies.
	B. Always work alone to sort the data.
	C. Build a persuasive case no matter the consequences.
	D. Be secretive so our competition won't know what we're doing.
	E. Write at a 6^th grade reading level.

Technical communication:

	A. Focuses primarily on the writer's thoughts and feelings.
	B. Has no personality or voice.
	C. Puts the needs of the audience first by focusing on what the audience considers most important.
	D. Always makes the writer disappear.
	E. B and D

Efficient technical documents include:

	A. Worthwhile content.
	B. Sensible organization.
	C. Readable style.
	D. Effective visuals, accessible design, and supplements.
	E. All of the above

Nontechnical readers expect a document that:

	A. Is full of technical language and data.
	B. Is easy to navigate and straightforward.
	C. Won't waste their time and energy.
	D. Is accessible only by reading from beginning to end.
	E. B and C

Which of the following is NOT true about technical communication?

	A. Technical communication conveys specialized information for use by a specific audience.
	B. Technical communication can include letters, memos, email, reports, proposals, and hyperlinked Web pages.
	C. Technical communication requires a very narrow range of writing expertise.
	D. Technical communication is part of most careers.
	E. Technical communication has both an electronic and a human side.

Which of the following are documents that reach diverse audiences?

	A. Scientific reports and articles on diseases.
	B. Catalogs, promotional literature, and repair manuals.
	C. Operating instructions for appliances and electronic equipment.
	D. B and C only
	E. A, B, and C

Which of the following is NOT a question asked by humans in their efforts to make information meaningful?

	A. "Which information is most relevant to this situation?"
	B. "Can I verify the accuracy of this source?"
	C. "How does this information affect me or my colleagues?"
	D. "Doesn't this data speak for itself?"
	E. e. "How might others interpret this information?"

Which of the following comments reveal international attitudes toward a U.S. communication style?

	A. "Americans are too straightforward, too direct."
	B. "An imperial tone . . . It's always about how Americans know best."
	C. "Americans miss the small points."
	D. "To get my respect, American business people should know something about our culture, but they don't."
	E. All of the above

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