Multiple Choice Quiz

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Chapter 2: Preparing an Effective Technical Document

This quiz reviews some of the topics in this chapter. For each question, select the button next to the answer you believe is correct. When you are done, click on Submit Answers for Grading in order to see how well you did.

This activity contains 10 questions.

Which of the following produces an effective workplace document?

	A. Delivering essential information.
	B. Making a persuasive case.
	C. Weighing the ethical issues.
	D. Working in teams.
	E. All of the above.

In creative thinking, we:

	A. Explore new ideas.
	B. Verify information.
	C. Build on information.
	D. Devise better ways of doing things.
	E. A, C, & D.

In critical thinking, we do everything EXCEPT:

	A. Accept an idea at face value and offer opinions.
	B. Test the effectiveness and limits of our ideas.
	C. Weigh alternatives and consider consequences.
	D. Discover new connections and new possibilities.
	E. Examine our evidence and our reasoning.

The writing process for technical documents includes all of the following EXCEPT:

	A. Working with the ideas and information.
	B. Planning the document.
	C. Focusing on our own writing agenda.
	D. Drafting the document.
	E. Evaluating and revising the document.

Which of the following is not included as a guideline for writing with computers?

	A. Never depend only on automated spell checkers.
	B. Keep a different file for each draft.
	C. Select a design a medium that your audience favors.
	D. Rely on an engaging design to redeem a document with inaccessible content.
	E. Revise on hard copy.

All of the following are recommended during proofreading except :

	A. Save proofreading for the draft(s) others will read.
	B. Proofread more than once.
	C. Be especially alert for problem areas in your own writing.
	D. Proofread immediately after you complete a document.
	E. Work from hard copy.

All of the following apply to "virtual" workplace settings and communications EXCEPT:

	A. Electronic texts are always read sequentially.
	B. Networked employees can collaborate and converse in real time.
	C. Managers compose their own letters and memoranda for email distribution.
	D. Telecommuters include freelance workers who are employed by other companies as well.
	E. Employees in any location work and comment on each other's electronic documents as "works in progress."

Proofreading is a writer's final step in document preparation for all of the following reasons EXCEPT:

	A. Basic errors annoy the end user.
	B. Proofreading detects easily correctable sentence-level errors.
	C. Basic errors make the writer look bad.
	D. Proofreading improves the effectiveness of an attractive and informative document.
	E. Proofreading is the responsibility of manager, not the writer.

Which of the following is a consideration for evaluating and revising a document?

	A. Is the draft usable?
	B. Is the organization sensible?
	C. Does it advance my audience's goals?
	D. Does it advance my organization's goals?
	E. All of the above.

Which of the following is a consideration when working with the ideas and information contained in an effective technical document?

	A. Do the facts conflict?
	B. Have I defined the problem accurately?
	C. Is a balance of viewpoints represented?
	D. A, B, and C
	E. B and C only

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