Multiple Choice Quiz

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This quiz reviews some of the topics in this chapter. For each question, select the button next to the answer you believe is correct. When you are done, click on Submit Answers for Grading in order to see how well you did.

This activity contains 10 questions.

Ethical communication:

	A. Does not leave its recipients at a disadvantage.
	B. Does not prevent its recipients from making their best decision.
	C. Is measured by standards of honesty, fairness, and concern for everyone involved.
	D. A, B, and C.
	E. A and B only.

Problems that challenge communicators include:

	A. Delivering usable information.
	B. Making a convincing case.
	C. Addressing the ethical questions.
	D. B and C only.
	E. A, B, and C.

Causes of unethical communication include all of the following EXCEPT:

	A. Yielding to social pressure.
	B. Looking the other way.
	C. Writing a strong recommendation to get a friend a promotion.
	D. Mistaking groupthink for teamwork.
	E. Denying responsibility.

Which of the following actions does not demonstrate an acceptable standard for ethical judgment?

	A. Hiding conflicts of interest.
	B. Honoring obligations to society.
	C. Honoring obligations to your company.
	D. Standing for values in which you believe.
	E. Considering consequences.

Laws that govern workplace communication include:

	A. Copyright laws.
	B. Laws protecting employee privacy.
	C. Laws against fraudulent, deceptive, or misleading advertising.
	D. All of the above.
	E. None of the above.

Ethical standards that are good for business might include all of the following EXCEPT:

	A. Telling investors the truth about profits and losses.
	B. Inflating claims about your company's commitment.
	C. Promoting high standards to earn customer trust.
	D. Acting in a socially responsible way.
	E. Sharing information and ideas with coworkers.

Plagiarism:

	A. Occurs when a writer consciously uses passages from another's work and incorporates these into his or her own work without documenting the original source.
	B. Is a legal and economic issue.
	C. Is primarily an ethical issue.
	D. A and C only.
	E. A, B, and C.

Legal protection for whistle-blowers covers:

	A. Anyone who is punished for reporting employer violations to a regulatory agency.
	B. Anyone anywhere suffering employer retaliation.
	C. Allowing an employee to sue, in the government's name, a contractor who defrauds the government.
	D. Both A and C.
	E. Both B and C.

Which of the following is NOT an example of a consideration from an ethical communication checklist?

	A. Have I explored all sides of the issue and all possible alternatives?
	B. Have I made a huge profit for my company?
	C. Are my information sources valid, reliable, and relatively unbiased?
	D. Am I reasonably sure this document will harm no innocent persons or damage their reputations?
	E. Do I give candid feedback or criticism, if warranted?

Communication abuse occurs whenever we:

	A. Suppress knowledge the public needs.
	B. Falsify or fabricate data.
	C. Use visual images that conceal the truth.
	D. Steal or divulge proprietary information.
	E. All of the above.

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