Multiple Choice Quiz

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This quiz reviews some of the topics in this chapter. For each question, select the button next to the answer you believe is correct. When you are done, click on Submit Answers for Grading in order to see how well you did.

This activity contains 10 questions.

Successful collaboration promotes all of the following EXCEPT:

	A. The chance to test one's ideas in group discussion.
	B. Being promoted at the expense of coworkers.
	C. Group support.
	D. New perspectives.
	E. Feedback.

Which of the following guidelines help in managing a collaborative project?

	A. Dividing the task.
	B. Selecting a group decision-making style beforehand.
	C. Defining a clear and definite goal.
	D. Establishing procedures for dealing with group problems.
	E. All of the above.

Sources of conflict in a group setting include all of the following EXCEPT:

	A. Interpersonal differences.
	B. Disparity in status, rank, and expertise.
	C. Too many people working on the project.
	D. Gender variation in communication style.
	E. Cultural differences in communication style.

Strategies for overcoming personal differences include:

	A. Giving everyone a chance to be heard.
	B. Not being afraid to disagree.
	C. Supporting fully any group decision.
	D. Offering and accepting constructive criticism.
	E. All of the above.

Which of the following help maintain civility during meetings?

	A. Responding politely and acknowledging valid reasons for someone's behavior.
	B. Never attacking or pointing the finger by using "aggressive 'you' talk."
	C. Avoiding a blaming tone.
	D. A, B, and C.
	E. A and B only.

Guidelines for active listening include all of the following EXCEPT:

	A. Voicing your rebuttal before the speaker is finished.
	B. Keeping an open mind.
	C. Observing the 90/10 rule.
	D. Asking for clarification.
	E. Being receptive.

Ways of generating useful material include:

	A. Brainstorming.
	B. Brainwriting.
	C. Mind-mapping.
	D. Storyboarding.
	E. All of the above.

Reviewers examine a document for all of the following qualities EXCEPT:

	A. Accurate, appropriate, useful, and legal content.
	B. Correct spelling, usage, or punctuation.
	C. Material organized for the reader's understanding.
	D. Effective visuals and page design.
	E. Clear, easy-to-read, and engaging style.

Guidelines for peer reviewing and editing include:

	A. Being honest but diplomatic.
	B. Remembering that mere correctness does not guarantee effectiveness.
	C. Always explaining why something doesn't work.
	D. Being aware that not all feedback has equal value.
	E. All of the above.

Which of the following are examples of ethical abuse in workplace collaboration?

	A. Intimidating one's peers.
	B. Claiming credit for others' work.
	C. Hoarding information.
	D. A, B, and C.
	E. A and B only.

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