Multiple Choice Quiz

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Chapter 19: Web Pages and Other Electronic Documents

This quiz reviews some of the topics in this chapter. For each question, select the button next to the answer you believe is correct. When you are done, click on Submit Answers for Grading in order to see how well you did.

This activity contains 10 questions.

All of the following are advantages for providing information online EXCEPT:

	A. Information saved on a server can be updated automatically without direct human intervention.
	B. Updating online text costs more than updating print or disk information.
	C. Information saved on a server takes up negligible physical space.
	D. Only the most current information circulates.
	E. Information can be delivered fresh to each user upon request.

Types of online documentation include all of the following EXCEPT:

	A. Error messages and troubleshooting advice.
	B. Tutorial lessons that include interactive exercises.
	C. Help and review options to accommodate different learning styles.
	D. Links to software manufacturer's Web site.
	E. Hardcopy reference guides to additional information or instructions.

All of the following statements about hypertext are true EXCEPT:

	A. Hypertext accommodates inquiry in various directions, using printed words, graphics, or animation.
	B. Topics in a hypertext network are linked electronically.
	C. Hypertext documents exist only online.
	D. HTML refers to a set of tags used to label the structure of a document.
	E. It is possible to create online text that has no links and so can be read in only one direction.

Current users expect the following in a web page:

	A. Fresh content.
	B. Up-to-date design.
	C. High ratio of images to text.
	D. A and B only.
	E. A, B, and C.

The Web differs from other media in all the following ways EXCEPT:

	A. Web pages take 25 percent less time to read than paper documents.
	B. The Web is interactive, allowing each user to construct his/her own path.
	C. A Web document can be entered at various points.
	D. A Web site is a "work in progress"-not only in content but also in technology.
	E. The Web allows reciprocal use.

All of the following are true about a usable web site EXCEPT:

	A. Users expect to download material at roughly 45-60 seconds per page.
	B. Users expect the site to contain all the explanations they need.
	C. Users expect a recognizable design and layout with links.
	D. Users expect a writing style that is easy to read and error-free.
	E. Users look for visual/prose redundancy.

Web sites enhance workplace transaction through all of the following EXCEPT:

	A. A web site attracts business by establishing a presence in worldwide markets.
	B. A web site allows increase in the flow of ideas up and down and from inside and outside.
	C. A web site decreases customer satisfaction due to online access only during business hours.
	D. A web site can facilitate mass publishing, cutting distribution costs.
	E. Company web sites can reduce the need for face-to-face meetings.

Web site needs and expectations consider cross-cultural differences in all of the following ways EXCEPT:

	A. Sites often provide home page versions in various languages.
	B. In arranging real-time interaction, the host specifies the recipient's time as well as the home time.
	C. Because the value of a "dollar" differs, businesses specify "US $" amounts.
	D. Only Scandinavian countries lag behind the United States in their level of "internet maturity."
	E. The EU's Data Privacy Act prohibits companies from collecting personal information without permission.

When dealing with privacy issues in online communication, all of the following apply EXCEPT:

	A. Employers can monitor employee usage without giving notice.
	B. Host sites will track client usage in order to improve service.
	C. Only information that the user intends gets shared when visiting commercial sites.
	D. "Cookies" record personal usage data.
	E. Even face-to-face transactions are subject to monitoring.

All of the following are important guidelines when creating a usable web site EXCEPT:

	A. The tone should be exuberant and full of "marketese."
	B. The downloading speed should be reasonable; graphics should be easy to download.
	C. All posted material should receive prior legal approval.
	D. Email button and other contact methods should be prominently displayed.
	E. All links should be easily navigated-backward and forward-with back links to the home page.

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