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Teaching Notes

Chapter 1: An Introduction to Technical Communication Chapter 2: Preparing an Effective Technical Document Chapter 3: Delivering the Essential Information Chapter 4: Making a Persuasive Case Chapter 5: Weighing the Ethical Issues Chapter 6: Working in Teams Chapter 7: Thinking Critically about the Research Process Chapter 8: Exploring Electronic and Hard Copy Sources Chapter 9: Exploring Primary Sources Chapter 10: Evaluating and Interpreting Information Chapter 11: Summarizing and Abstracting Information Chapter 12: Organizing for Users Chapter 13: Editing for Readable Style Chapter 14: Designing Visual Information Chapter 15: Designing Pages and Documents Chapter 16: Designing and Testing the Document for Usability Chapter 17: Memo Reports and Electronic Mail Chapter 18: Letters and Employment Correspondence Chapter 19: Web Pages and Other Electronic Documents Chapter 20: Technical Definitions Chapter 21: Technical Descriptions and Specifications Chapter 22: Instructions and Procedures Chapter 23: Proposals Chapter 24: Formal Analytical Reports Chapter 26: Oral Presentations

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Pedagogical Foundations Communication as Public Act Collaboration: Problems and Solutions Grammar and Style Quizzes Connecting Your Class to Other Classes Email, Discussion Lists, Bulletin Boards, News Groups, and FAQs The Role of Technology Deliverables Policies

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