Ethos and Professional Authority

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15.1: How does page design affect workplace dynamics?

Communicating With Clients: Reflections on the Use of Professional Jargon
Although written specifically for the profession of speech-language pathologists, Caroline Bowen’s tips can be applied to any field that has to communicate with non-professionals on a daily basis, especially those in health fields.
The Jargon-Finder
The Edna McConnell Clark Foundation is seeking to be a catalyst for the eradication of leveraged jargonistic strategies in the field of professional fund-raising and grant writing. While not all jargon is created equal in all professions, many of these terms could stand some at-risk benchmarking.
Informing Ourselves To Death: Neil Postman
The consistent skeptic, Postman argues with George Bernard Shaw that “all professions are conspiracies against the common folk,” preventing “outsiders from understanding what the profession is doing and why—and protect[ing] the insiders from close examination and criticism. Professions, in other words, build forbidding walls of technical gobbledegook. A paper presented to the German Informatics Society.
"People of Earth... Markets are Conversations"
The Cluetrain Manifesto discusses ways the Internet and interactivity have changed the way businesses communicate with their customers. This site seeks to reconceive how interactive information delivery and dialogue have changed the shape of corporate and technical communication.

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